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Exchange and Returns Policy


M&H Uniforms wants you to look good and feel great in your new uniform.  That starts by having the right fit! If you need a different sizing, please see the Male or Female size guides, or call us at 800-888-9927 for assistance. 

• All exchanges & returns need to be made within 30 days of receipt with the original garment tag.

• New Hire and company paid orders: Please see your company exchange policy.

• Exchanges: Upon receipt of your request, M&H Uniforms will ship your exchanged items at no additional cost. Please use a return method that guarantees tracking/delivery and consider insurance. A shipping receipt is not proof of delivery. You may purchase a FedEx label from M&H Uniforms for $7.50 HERE

• Credits/Refunds are subject to a 15% processing fee. Some exceptions may apply. Freight, including applicable taxes, are non-refundable. Refunds are issued to the “Payee.”

Items Not Eligible for Return 

• Custom made items and logoed or embroidered pieces.

• Use/worn, altered, laundered, or items with pet hair, lint or surface dirt.

• Garments with no tags.

Please ship your return to: 
M&H Uniforms
Exchange/Return Dept.
843 Stanton Road
Burlingame, CA 94010-1403.

Click here to initiate your Exchange/Return



M&H Uniforms works directly with Midway Cap Company to provide you with the best hat available in the industry. Hats are custom made to order items handcrafted in your size and to your company's specification. Custom made products are non-returnable and Midway Cap does not allow returns or credit requests on hat orders. You can, however, request a one-time exchange.

Courtesy Hat Size Adjustment

• Adjustment requests must be submitted within 30 days of receipt, and the hats must not be worn or altered in any way

• Midway Cap Company will make a one-time-only size exchange to customers unfamiliar with hat sizing for hats ordered in the Standard Size Caps range (see below).

• Standard Size Caps from sizes 7, 71/8, 71/4, 7 3/8 to 7 1/2 may be exchanged one time only.

• Specialty Size Caps from sizes 6 ½ to 6 7/8, or 7 5/8 to 8, can be adjusted to the next size up only. Customers cannot exchange specialty sized caps for a smaller size.

• Hats must be sent directly to Midway Cap Company, 4513 W. Armitage Ave, Chicago, IL 60639. You will need to pay for postage; Midway does not offer return labels

Early Cancellation/Upgrade Requests:

• Cancellations must be made within 24 hours. Upgrades must be reported within 48 hours. Simply email us at

If you have questions about your size or your order, please contact M&H Uniforms at, or you may call Midway Cap Company directly at 1-800-888-CAPS.

Click here to initiate your hat exchange.



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