Standard order processing can take 1-3 business days, Monday through Friday, excluding holidays and weekends. To coordinate a weekend delivery, please contact us for availability and pricing.
We usually ship FedEx 2 Day®. Upon request, we will offer Overnight Next-Day. For this special request, please call customer service at 800-888-9927, Monday-Friday, 8-5 PT.
• Second-Day Shipping Service (FedEx 2 Day®): Second-Day is only available on select products for our customers who ship orders within the 48 contiguous United States.
• Alaska and Hawaii Shipping Service (FedEx AIR 2nd Day®): Orders shipped to Alaska and Hawaii are subject to a $30 surcharge and must be shipped via FedEx 2nd Day Air. However delivery is typically 4-5 days + processing time.
• Overnight Next-Day Next-Day delivery is only available on select products for customers who ship orders within the 48 contiguous United States. Next-Day delivery orders will be processed on the same day if placed before 8 AM PT M-F and should arrive in 1 business day.
International orders are subject to added costs. The added cost is billed separately by the shipping agent upon delivery. M&H will charge the regular shipping rate upon order placement, and the shipping agent will charge Duties + Taxes + Fees.
FedEx and United Airlines customers already have international shipping established in their contracts. All other customers must call customer service at
800-888-9927 to place international orders.
Duties & Taxes: Duties, taxes, and handling fees, will be paid by the customer and billed by the shipping agent upon delivery.
Two Business Day and Next Day Delivery methods are unavailable for International orders.
Please note that cannot to ship to P.O. Boxes at this time.
When shipping in bulk or for unusually sized product orders, M&H Uniforms may need to quote shipping costs accordingly. If you have questions about bulk ordering or drop ship orders, please email customer service at info@mandhuniforms.com or call 800-888-9927.
Occasionally, M&H will email special discounts and offer promotional “free shipping.” Our promo may require an order minimum or the purchase of a specific item.
Some orders may require a signature at the time of delivery. If a signature is required, the carrier will make three delivery attempts, excluding weekends and holidays. Couriers will only deliver if they acquire a signature.
If an order is returned to M&H, we will apply the cost associated with the return/reshipment against the order. To avoid extra shipping costs, please make sure an authorized adult is available to sign for your package.
If a package is lost or damaged, please email info@mandhuniforms.com to make a formal report. We will do our best to help you find your package. A claim must be filed within ten days of your scheduled delivery date (listed in your shipment email).
If items are returned to M&H by the customer, freight (including applicable taxes) is non-refundable.
Redirected shipments cannot be guaranteed, as we must work through the shipping carrier. We will do our best to accommodate your request and to update you on the information available. Please call or email M&H Uniforms to request a redirect (carrier change fee may apply).
Our hats are custom-made and ordered through third-party providers. The average manufacturing time is 5-6 weeks, not including shipping.
If you need to change your address, please send the request in writing to hats@mandhuniforms.com. We will confirm the change with our third-party provider and provide written verification. Please note that we can only guarantee changes that have been verified due to the different order and shipping stages.
