Shipping & Processing
Domestic Shipping
Domestic Shipping
We usually ship FedEx 2 Day®. Upon request, we will offer Overnight Next-Day. For this special request, please call customer service at 800-888-9927, Monday-Friday, 8-5 PT.
Second-Day Shipping Service (FedEx 2 Day®)
International Shipping
International Shipping
International orders are subject to added costs. The added cost is billed separately by the shipping agent upon delivery. M&H will charge the regular shipping rate upon order placement, and the shipping agent will charge Duties + Taxes + Fees.
P.O. Boxes
No Shipping to P.O. Boxes
Please note that cannot to ship to P.O. Boxes at this time.
Oversized Shipping Charges
Oversized Shipping Charges
When shipping in bulk or for unusually sized product orders, M&H Uniforms may need to quote shipping costs accordingly. If you have questions about bulk ordering or drop ship orders, please email customer service at info@mandhuniforms.com or call 800-888-9927.
Free Shipping
Free Shipping
Occasionally, M&H will email special discounts and offer promotional “free shipping.” Our promo may require an order minimum or the purchase of a specific item.
Signature Confirmation
Signature Confirmation
Some orders may require a signature at the time of delivery. If a signature is required, the carrier will make three delivery attempts, excluding weekends and holidays. Couriers will only deliver if they acquire a signature.
If an order is returned to M&H, we will apply the cost associated with the return/reshipment against the order. To avoid extra shipping costs, please make sure an authorized adult is available to sign for your package.
Lost or Damaged Packages
Lost or Damaged Packages
If a package is lost or damaged, please email info@mandhuniforms.com to make a formal report. We will do our best to help you find your package. A claim must be filed within ten days of your scheduled delivery date (listed in your shipment email).
Refunds on Shipping Costs
Refunds on Shipping Costs
If items are returned to M&H by the customer, freight (including applicable taxes) is non-refundable.
Shipping Address Changes
Shipping Address Changes
Redirected shipments cannot be guaranteed, as we must work through the shipping carrier. We will do our best to accommodate your request and to update you on the information available. Please call or email M&H Uniforms to request a redirect (carrier change fee may apply).
Hat deliveries
Hat deliveries
Our hats are custom-made to order by Midway Cap Company. The average manufacturing time is 5-6 weeks, plus shipping.
Any/all address changes must be submitted in writing to hats@mandhuniforms.com. If M&H can get confirmation of the change from Midway Cap Company, we will acknowledge back with written verification. Due to the various order and shipping stages, we can only guarantee verified changes.